Assistant IT Executive (f/m/d)

Technology

AstorMueller is an international company with locations in Switzerland, Romania and India. As one of the leading European shoe manufacturers, we stand for the development and production of high-quality women's and men's shoes as well as their marketing and have in-depth knowledge in the areas of design, development, production, sales and marketing.

Our highly motivated over 500 Talents engineer trust to continually develop industry-leading technologies practices and systems to craft the finest shoes and an unparalleled customer experience. United by the bustling spirit of the inventiveness to craft, the eagerness to explore and the restlessness to grow.

We are committed to building a diverse team that is representative of all sections of society and to sustaining a culture that celebrates difference, encourages authenticity, and creates a deep sense of belonging.

Your Responsibility

• Providing end-user support, resolving technical issues, and providing technical assistance for all Computer and other IT peripherals and systems
• Ensure all the Desktops, Laptops, Printers, and other hardware components are maintained properly & working seamlessly
• Troubleshoot any problems regarding software applications and hardware computer support.
• Performance monitoring of the company’s IT infrastructure and making suggestions to increase efficiency
• Refer unresolved issues to the higher officials such as Technical Support Manager and provide useful suggestions
• Performs any other related duties as assigned by the Senior Systems Administrator, Technology, or other appropriate administrator
• Maintain expert knowledge in desktop and laptop applications and use of connectivity infrastructure including the Internet
• Maintaining and tracking inventories of all company IT hardware and software assets

• Basic Degree/ Diploma in Computers
• Proven experience as a Desktop Support Engineer, System/Network Administrator  or similar role for a minimum of up to 4 Years
• Experience with diagnosing and troubleshooting various hardware and software issues with Desktops, Laptops, Printers, networks (LAN, WAN) etc.
• Experience and in depth knowledge of installation, configuration and troubleshooting of various operating systems/platforms and software like Microsoft Office, Antivirus Software, Adobe Software etc.
• Familiarity with data backup/recovery solutions will be an added advantage
• Microsoft Certifications will be added advantage for this Job role
• Highly self-motivated team player who can quickly adapt and have logical thinking and analytical problem-solving attitude
• Excellent written and verbal communication skills

What we offer

• A familiar, cooperative atmosphere in international teams
• Innovative and exciting area of responsibility with a wide range of development opportunities
• High level of personal responsibility and creative design options